FOR SAAS TEAMS

Close The Feedback Loop

Collect NPS, in-app feedback, and health scores in one place. Spot churn risk fast, send follow-ups, and see which accounts need help next.

Start free trial Book a demo

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Connected stack

Northwind Health

Collect feedback, see risk fast, and send the right follow-up from one place.

Northwind Health

Vertex Cloud

Orion Metrics

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Northwind Health

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Vertex Cloud

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Orion Metrics

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Pinecone Bank

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Atlas Ferry

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Summit Retail

FEATURES

Track Feedback And Risk

Send NPS by email or in app and group replies by score.

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NPS Surveys

Send NPS by email or in app and group replies by score.

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In-App Widgets

Ask for feedback inside your app without sending users away.

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Health Scores

Watch login drops, plan use, and ticket load in one score.

Health Dashboards

See usage, sentiment, and risk in one team view.

Lifecycle Emails

Send follow-ups after low scores, bugs, or renewal risk.

Retention Reports

See cohort churn, saved accounts, and reply trends fast.

USE CASES

Built For SaaS Teams

Track accounts, spot risk fast, and send the right reply.

NPS Surveys

Send NPS by email or in app and group replies by score.

In-App Widgets

Ask for feedback inside your app without sending users away.

Health Scores

Watch login drops, plan use, and ticket load in one score.

Health Dashboards

See usage, sentiment, and risk in one team view.

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Use case 01

For Customer Success

Track accounts, spot risk fast, and send the right reply.

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Use case 02

For Product Teams

Collect bug notes, rank requests, and close the loop.

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Use case 03

For SaaS Leaders

See churn risk, team load, and retention by segment.

3 min

to launch first survey

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3 min

to launch first survey

24/7

churn risk watch

1 view

for every account

5 min

to send follow-up

PRICING

Simple Plans For Teams

2 NPS surveys\n1 in-app widget\nBasic health score\n10 churn alerts\nWeekly report email

per workspace / mo

Starter

$49

2 NPS surveys\n1 in-app widget\nBasic health score\n10 churn alerts\nWeekly report email

Most popularPopular

Growth

$149

Unlimited survey sends\n3 feedback widgets\nScore rules by plan\nSegment churn alerts\nLifecycle email flows\nAccount dashboards

annual contract

Enterprise

Custom

Unlimited survey programs\nMulti-brand widgets\nCustom health models\nHigh-volume churn alerts\nAutomated follow-up paths\nTeam retention reports

Proof

What Teams Say

Verified

“We caught churn risk before renewals slipped, and saved two big accounts last quarter.”

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Maya Chen

Head of CS @ Northwind

Verified

“Now product and CS read the same feedback view, so bugs get fixed faster.”

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Leo Park

PM Lead @ Vertex Cloud

Verified

“The follow-up rules run on their own, and our team saves hours each week.”

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Nina Patel

RevOps @ Orion Metrics

Integrations

Slack

Collect feedback, see risk fast, and send the right follow-up from one place.

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Slack

Collect feedback, see risk fast, and send the right follow-up from one place.

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GitHub

Collect feedback, see risk fast, and send the right follow-up from one place.

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Linear

Collect feedback, see risk fast, and send the right follow-up from one place.

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Jira

Collect feedback, see risk fast, and send the right follow-up from one place.

The Map

Questions

Common Questions Answered

Quick answers before visitors choose a product, service, or next step.

01Can we start without a credit card?+

Yes. Start free for 14 days with no credit card and test surveys, alerts, and follow-ups right away.

02Do you support in-app feedback?+

Yes. Add a widget in your app, tag replies, and send them to the right team in Slack or email, all from one view.

03Can CS and product share data?+

Yes. Both teams see the same account view, notes, scores, and response history in real time, without back and forth.

04How fast can we go live?+

Most teams set up the first survey, widget, and alert rules in one afternoon with a short kickoff from our team.

05Do you send churn alerts?+

Yes. Watch for low use, missed replies, and score drops, then alert the team fast by email or Slack when it matters.

06Can I export reports?+

Yes. Pull retention reports and account data for decks, reviews, and weekly updates any time as CSV or PDF.

Get Product Notes

Get short emails on new features, setup tips, and churn fixes. No spam, just useful notes for SaaS teams.